Privacy Policy

Last Updated: August 27, 2026

Spotlight Physical Therapy (“Spotlight Physical Therapy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://spotlightphysicaltherapy.com/, submit a form, communicate with us, or use our digital services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Mobile phone number
Contact information
Appointment or scheduling information
Information submitted through website forms
Communications you send to us by email, phone, SMS, or other methods
Information related to your inquiry or requested services

We may also automatically collect certain technical information when you use our website, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Date and time of visits
General website usage and interaction data
Cookie and similar technology data

2. How We Use Your Information

We may use information we collect to:

Respond to questions and inquiries
Schedule and manage appointments
Provide requested services
Send appointment confirmations and reminders
Provide service and account-related notifications
Communicate regarding your care or interactions with Spotlight Physical Therapy when appropriate
Provide customer or patient support
Improve our website, services, and communications
Maintain business and administrative records
Protect against fraud, misuse, or security threats
Comply with applicable legal and regulatory requirements
Send marketing or promotional communications when you have provided appropriate consent

We only use SMS communications in accordance with the consent and communication preferences you provide.

3. SMS/Text Messaging Privacy

If you provide your mobile phone number and opt in to receive SMS messages from Spotlight Physical Therapy, we may use your number to send communications you have consented to receive.

SMS messages may include:

Appointment confirmations and reminders
Scheduling and rescheduling communications
Responses to inquiries
Service or account notifications
Patient support and administrative communications
Follow-up communications
Marketing or promotional communications when you have separately consented to receive them

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact us at 469-888-8547 or info@spotlightphysicaltherapy.com.

Consent to receive marketing SMS messages is not a condition of purchasing goods or services.

4. SMS Consent and Mobile Information Will Not Be Shared

Mobile information, including mobile phone numbers and SMS opt-in consent, will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in data and consent will not be shared with any third parties for marketing purposes.

We may use service providers that assist us in delivering communications or operating our business, but they may only process information on our behalf for the services they provide and are not permitted to use SMS consent or mobile information for their own marketing purposes.

5. Cookies and Tracking Technologies

Spotlight Physical Therapy may use cookies and similar technologies to operate our website, remember preferences, understand how visitors interact with our website, improve website performance, and measure the effectiveness of our services.

Cookies are small files stored on your device by your web browser.

Depending on your browser and applicable law, you may be able to block, limit, or delete cookies through your browser settings.

Disabling certain cookies may affect the functionality of portions of our website.

6. Analytics and Third-Party Technologies

We may use third-party service providers to assist with website hosting, analytics, scheduling, forms, communications, payment processing, and other business functions.

These providers may process information on our behalf as necessary to provide their services.

We do not authorize third-party service providers to use your SMS opt-in consent or mobile phone number for their own marketing or promotional purposes.

7. How We Share Information

We may disclose personal information when reasonably necessary to:

Provide services you request
Operate and maintain our business
Work with vendors and service providers performing services on our behalf
Comply with applicable laws, regulations, court orders, or legal processes
Protect the rights, safety, and security of Spotlight Physical Therapy, our patients, website visitors, or others
Complete a business transaction such as a merger, acquisition, or sale, subject to applicable legal requirements

We do not sell your personal information.

Mobile phone numbers and SMS opt-in consent are not shared with third parties or affiliates for their marketing or promotional purposes.

8. Health Information

Because Spotlight Physical Therapy provides healthcare services, some information we receive may constitute protected health information (“PHI”) under applicable law.

Where applicable, the collection, use, and disclosure of PHI may also be governed by the Health Insurance Portability and Accountability Act (“HIPAA”) and Spotlight Physical Therapy’s Notice of Privacy Practices.

This website Privacy Policy is intended to explain our general website and digital privacy practices and does not replace any Notice of Privacy Practices required by applicable healthcare privacy laws.

Please avoid submitting sensitive medical information through unsecured website forms, standard email, or standard SMS unless specifically instructed to do so.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

You should use appropriate caution when transmitting sensitive information electronically.

10. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and administrative records, comply with legal obligations, resolve disputes, and enforce our agreements.

Certain healthcare records may be retained for longer periods when required by applicable law.

11. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also:

Unsubscribe from marketing emails using the unsubscribe link provided in those emails
Opt out of SMS messages by replying STOP
Request assistance with SMS communications by replying HELP
Update or correct your contact information by contacting us
Adjust cookie settings through your web browser

To submit a privacy request, contact us at info@spotlightphysicaltherapy.com or 469-888-8547.

Certain information may need to be retained when required by law or for legitimate business, healthcare, or regulatory purposes.

12. Children’s Privacy

Our website and SMS messaging services are not intended to collect information directly from children under the age of 18 without the involvement of a parent or legal guardian.

Individuals under 18 should have a parent or legal guardian provide any required information or consent on their behalf.

13. Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your communication preferences, contact:

Spotlight Physical Therapy

Phone: 469-888-8547
Email: info@spotlightphysicaltherapy.com
Website: https://spotlightphysicaltherapy.com/

For information regarding our SMS messaging program, including message frequency, message and data rates, opt-out instructions, support, and carrier disclosures, please review our Terms of Service.

Terms of Service: https://spotlightphysicaltherapy.com/terms-of-service/